7 Best Alternatives to Salesforce

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7 Best Alternatives to Salesforce
by Anastasiia Dyshkant

Salesforce is a market-leading solution and a profound system for all relationship management needs. But what if you’re looking for something different?

There are so many CRM solutions to choose from, but sometimes we have the habit of picking what’s most mainstream. The secret is, sometimes the most popular CRMs aren’t the most fitting for your business. 

If you’re a small business or startup, Salesforce might be too complex for your infrastructure. So, we compiled a list of the 7 best alternatives to Salesforce to help you choose a CRM that’s right for you.

HubSpot has everything you need to track and organize your leads and customers. It’s one of the best alternatives to Salesforce and is considered one of the most powerful CRM platforms on the market. In addition, it’s absolutely free with no limitations.

HubSpot’s main features include: 

  • Gmail and Outlook integration
  • Reporting dashboard
  • Email templates
  • Canned snippets
  • Campaign analytics tool 

HubSpot CRM provides its users with extra CRM-related platforms, which are called hubs. They are for one-to-one sales, marketing, and customer service. All capabilities and ongoing deals of its dashboard take “minutes to learn”.

This robust CRM solution always updates customer information data. With just a single click, you can create new contacts directly from your email and generate your business records automatically. Moreover, with HubSpot, you’ll send optimized sales emails.

Without a doubt, HubSpot is a powerful CRM system in the marketing space.

Zoho CRM is a superior software provider and quite easy to use. 

Its features include: 

  • Mail Magnet 
  • Website Integration with Forms
  • Webhooks for Google Apps
  • Auto-Scheduled Activities

Zoho software includes an AI feature called Zia. Zia can predict trends, conversions, deals closing, and possible problems. If the tasks are performed several times, AI automates the task. It spots anomalies in the sales process and analyzes customer emails.

Within the range of Zoho’s functions are one-to-one e-commerce and marketing. Zoho CRM incorporates mobile and social contacts, phones, emails, and live chat. In addition, all sales operations are automated on the Zoho platform.

Zoho offers a comfortable Opportunity Tracking tool that gives you information about the position of your customer in the sales cycle. Characteristics include deal size, activity history, and competitor profiles. Zoho will help you be a customer-focused company.

Pipedrive is a sales-based CRM that focuses on making efficient sales productivity with less time needed for admin. It lets users preserve full sales control through effective customer relationships. 

Pipedrive has a user-friendly interface. The deals tab allows you to see all the deals on the pipeline. Other notable features on Pipedrive include Sales Pipeline Views, CRM Goal Setting, Google Calendar Integration, and CRM reporting.

You can save time with simple deal management and open a pop-up dialogue box to arrange the details. Pipedrive provides users with an advanced Activity Scheduler to synchronize emails, prevent double entries, and save valuable time for all the work.

The most essential and useful tab on Pipedrive’s dashboard is the Statistics tab. You can follow the performance of clients, the value of each separate deal, the activity history of every lead, and export all the information with ease.

A list of alternatives to Salesforce couldn’t be without Microsoft Dynamics. 

Microsoft Dynamics 365 automates sales, customer service, marketing, and enables extensive customization. If your company uses the Microsoft platform with Office 365 and Outlook, then it makes total sense to work with the CRM platform that goes along with them. 

If you want to try out Microsoft HoloLens, Microsoft Dynamics 365 will definitely suit it, as it integrates with this tool. Dynamics can be perfect for large or midsize businesses, but it may be too powerful for small companies and startups.

Microsoft Dynamics’ features include:

  • Contact management
  • Lead management
  • Interaction tracking
  • AI engine 

All of these can improve the profit and growth of your business. The AI l lets you optimize emails and boost social media with sentiment analysis. With that, you can be more informed about your customer behavior.

Freshsales carries the reputation of an all-in-one contact management platform. This CRM is powerful enough to help sales teams to keep on top. 

Its main features include:

  • Pipeline dashboard 
  • In-app and website tracking
  • Click to call behavior-based segmentation
  • Team inbox
  • Deep analytics
  • Complete conversation history

Freshsales CRM is a good alternative to Salesforce because it optimizes sales and prioritizes pipeline opportunities. You can prioritize appointments and tasks easily from the deal pipeline. This platform is advantageous in the sense that it provides users with a powerful analysis of insights.

Freshales provides reliable technical support. It doesn’t matter whether you’re a premium user or you have a free subscription. Moreover, with proper lead nurturing practices, you can properly manage all clients’ information.

SugarCRM has a simple, understandable, and user-friendly interface, with deep customization options. This makes this platform easy to use and extremely adaptable. 

SugarCRM has a range of functions that collaborate with different types of companies. It also works across tablets and mobile phones. As a SaaS system, Sugar is easy to integrate with your existing IT infrastructure. 

This CRM platform provides users with three standard pricing plans, from $40 to $150 per user per month.

The last but not least Salesforce alternative is Copper: the CRM system that enhances sales and marketing activities. 

Copper is trusted by top global brands like Uber and Google. It offers a smart visual interface and a robust array of relationship management features. Most importantly, it enables you to build long-lasting relationships with customers.

Copper’s features include:

  • Activity and lead insights
  • Gmail and Chrome extension
  • Bulk email sending
  • Sales forecasting
  • Leaderboard
  • Multi-currency

Forget about manual work with the Copper CRM platform and spend your valuable time winning new loyal customers. 

Copper’s powerful pipeline management tools can help your team increase revenue. This means better optimization of your sales strategies and awareness of every lead’s status. Moreover, Copper offers API capabilities that allow it to easily integrate with any software environment that your business uses.

Summing Up

There are plenty of Salesforce alternatives to choose from. Just make sure you are making the right choice for running a successful business with a professional CRM platform.

Connect a sample of your Salesforce data to any of these platforms using Trujay’s migration solution. Try out our Guided Self-Service Migration. For more details on our Guided Service, check out this page.

Want to estimate the price of your migration project? Visit our estimator and/or fill out a request form to discuss your custom migration needs.