As a Trujay client, you should have the information regarding what is going on with your personal data while using the migration service, how and why we keep it.
Listed below are the answers to the most common questions.
General Data Protection Regulation (GDPR) is a set of laws aimed to enhance the protection of EU citizens’ personal data. Also, it increases the obligations for organizations regarding the transparent insurance of their business information and security guarantees.
Your core rights according to the GDPR in terms of Trujay service:
For a more user-friendly experience, Trujay will collect some personal information. In compliance with GDPR regulations, we ensure our customers are informed during any data collection.
When creating Trujay account, you are asked to provide the following information:
When you visit trujay.com, our server records the following information sent by cookies from your browser:
|Amazon Web Services|
Hosting services, file storage, and backup services
|Germany, United States|
|G Suite||Internal company infrastructure||United States|
|Google Analytics||Website analytics and performance||United States|
|HubSpot||Customer relations management||United States|
|Atlassian inc. – Jira||Proprietary issue tracking product developed by Atlassian||United States|
|Slack Technologies, Inc.||Communication software||United States|
The small bits of text in data files are named cookies. They can be integrated into your browser (on your computer or personal device) when you surf various websites.
Their primary purpose is to collect bits of information about your interaction with the website. It can help remember your setup, understand preferences, ease the log-in into a service; and make it secure. Cookies are widely used to ensure efficient and accurate reporting information.
Please note: cookies do not identify the person and are not software programs. They cannot install themselves or any other application on your device.
The Trujay website may request cookies be accepted on your device.
Other tracking technologies: we use Inspectlet, HubSpot, and so on. These are tiny graphic files that contain a unique identifier to recognize you when you visit our websites and track the activities. Or, in the case of web beacons, to see if the user opened an email we have sent.
Due to the nature of the personal data we collect via our website/service and your CRM system data, we’ve developed a complex of measures to ensure your data protection:
Find more information, please visit:
The nature of our services require collection of your personal data to:
Every service user/website visitor can request Trujay delete private data by sending a request to firstname.lastname@example.org or email@example.com, or simply begin a chat with one of our live service representatives.
Please note: deleted data can not be restored. If the contact is removed, all the personal data (name, email, password, phone number and info from cookies) will be deleted, and CRM access and migration results removed.
All CRM data will be deleted after 30 days; however all data can be removed earlier, upon written request.
We take your data security seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure your it remains that way. Your privacy is essential, with an emphasis on effective and security-focused practices.
Trujay holds the following security points:
If you have any questions or comments, or if you want to update/delete/change any personal information, please contact our team at: firstname.lastname@example.org or email@example.com or simply chat with one of our agents.
Disclaimer: the sole purpose of this article is to facilitate a better understanding of how Trujay is compliant with GDPR data privacy law, and should not be treated as legal advice.