According to Melena Consulting Group, research has shown that employee empowerment goes hand in hand with higher performance, more job satisfaction, and increased loyalty to the company.
That’s why if you’re a leader, empowering employees puts you head and shoulders above the rest. This article will delve into the best leadership traits to empower your employees and inspire hard work.
Employees want to feel that they are trusted. When you share essential tasks with your subordinates, they tend to work harder to reciprocate your trust.
However, if you delegate only the tasks you’d rather not do yourself, employees may arrive at the idea that you want a lackey. Instead of feeling inspired, this could lead to employees developing a negative work ethic.
Unmotivated employees seldom perform well. So, how do you make delegation work for you?
Typically, strategic delegation bears more fruit. Rather than handing out work to get rid of the drudge, take stock of your team’s strengths and weaknesses. Then, delegate tasks according to ability.
Giving each member tasks that are best suited to them shines a light on their strengths. At the same time, weaknesses are compensated for by others. Together, this improves the growth of the whole team.
Also, invest in training for subordinates. For example, marketing, business communication, or sales courses online can boost employees’ skills. By training your employees, you create a solid team to which you can confidently delegate tasks.
Employees are more likely to shine when they feel appreciated. By recognizing your employees’ hard work – rather than the results they achieve – you encourage them to continue on the same path.
Take the time to thank your employees and commend them for exceeding expectations.
It pays to be specific when you praise your employees. For example, “Kudos for implementing the new customer retention strategy effectively. I see in the monthly report that we achieved a 60% retention rate and a corresponding 45% improvement in sales. Keep up the good work!”
Detailed comments like this often make employees feel seen and valued. So, avoid generic words like “great job.”
A heartfelt “thank you e-mail” can go a long way to letting employees know their hard work is valued. Alternatively, take advantage of online platforms like your company’s Facebook or intranet page to praise your employees for hitting targets or completing courses. Positive remarks to applaud your team’s efforts are likely to motivate other employees to strive to perform better.
Leaders who impose goals and ideas on employees often fail to make a lasting impact on the team. On the other hand, by allowing employees to chime in on decision-making, they often become more committed to improving sales, customer retention, and other goals.
Consulting with employees also opens up the floor to potentially great ideas.
Employee consultation also allows the company to benefit from the wealth of knowledge that employees gain from different online courses, reflecting well on you as a leader.
When you accept ideas from employees, you also boost their confidence. Confident employees are often more capable of thinking on the fly and making more sound decisions.
It usually pays to focus on the bigger picture and give your employees more autonomy.
When employees are allowed free reign to decide the best method for completing tasks, they have higher chances of thriving. When you hang on to every little detail of the job, employees may feel inadequate, affecting their decision-making.
For example, you can give autonomy by setting only the upper limit on the amount that your sales reps can use to entertain or keep customers happy (say 5% of the customer’s annual fees). Once you set that boundary, pull back and allow the employees to decide how and what to spend the amount on without consulting you all the time.
Management courses often teach that if the leader’s goals and targets are hazy, it breeds fear among employees. In contrast, leaders who communicate goals often set the tone for a conducive work environment.
By clearly articulating what you expect and clarifying goals, you can sell employees on the company’s vision from your point of view.
It’s also vital to communicate calmly and handle negative emotions that can lead to a toxic working environment.
Excellent communication often ensures that employees make decisions that push forward all critical metrics like sales, profits, and customer satisfaction, leading to those all-important positive online reviews.
It’s also important to show empathy when you talk to employees about performance issues. Sometimes, employee performance drops when people are dealing with a personal situation.
Instead of descending hard on employees when they fail to hit targets, it pays to approach the situation calmly. Consider what might be causing a drop in performance in a usually stellar employee.
When you show empathy, you are more likely to cement your social connection and inspire loyalty and enhanced performance.
Studies have shown that employees perform better when they have the support of an empathetic leader.
Overall, leaders who empower employees through their actions often reap the rewards of a committed team that exceeds expectations.